Tri-Wash:Frequently Asked Questions
In an effort to streamline our Customer Service Department’s Call Center the responses to some of the most commonly asked questions may be found below.
1. Protective Glaze?
Tri-Wash® & Protective Glaze is a combination car wash, polish and protective glaze which is applied directly to a dirty surface without the use of water. It cleans, polishes and protects in one easy step! Tri-Wash® & Protective Glaze combines the best features of waxes, polishes and paint sealants without any of the drawbacks.
2. Why is it possible to apply Tri-Wash® & Protective Glaze over a dirty surface?
Tri-Wash® & Protective Glaze contains wetting agents, lubricants, protectants and detergents which combine to soften and emulsify surface grime. Tri-Wash® bonds to dirt molecules and protects the cleaning surface against scratches with a protective layer of lubricants
3. How do I care for my vehicle between Tri-Wash® & Protective Glaze applications?
You need two soft terry cloth towels. Wet one with water until it is almost dripping, then lightly run over the area to be cleaned. DO NOT APPLY A LOT OF PRESSURE. The dirt and water will not stick to the Tri-Wash® on the surface. Now take the dry towel and lightly buff the area dry. That exclusive Tri-Wash® shine will be immediately restored!
If your car is extremely dirty with mud, pebbles, or any other foreign matter remove it from the surface with care.
4. How durable is Tri-Wash® & Protective Glaze?
A vehicle surface protected by Tri-Wash® & Protective Glaze will bead water for a year or more. When applied to paint on a new vehicle, then reapplied twice a year, the paint will not fade. On older, extremely oxidized paint, Tri-Wash® & Protective Glaze may need to be applied as often as every 2-3 months, even though the paint is still protected and beading water.
5. What are the benefits of Tri-Wash® & Protective Glaze on glass, and are there any precautions to its use?
There is no other product for use on glass which will give the brilliant clarity of Tri-Wash® & Protective Glaze. The glass will seem to disappear. The product also makes a glass surface smoother, or slippery, so that water runs off a windshield without a trace. This "slick" surface also means that insects, bird droppings and tree sap can be removed effortlessly. In winter, windshields and outside mirrors protected by Tri-Wash® & Protective Glaze are more easily cleared of snow and ice.
6. Can Tri-Wash® & Protective Glaze be applied over other waxes and polishes?
Yes. It will cut through any wax or polish and leave a brilliant, bonded layer of protection.
7. If I decide to wash my car before applying Tri-Wash® & Protective Glaze, must I dry it?
Yes. Tri-Wash® & Protective Glaze works best on a completely dry surface and should not be mixed with water at any time. Why use water anyways?
8. What happens if Tri-Wash® & Protective Glaze freezes?
Tri-Wash® & Protective Glaze has been subjected to repeated low temperature tests with no damage to the formulation. However, it is recommended that Tri-Wash® & Protective Glaze be stored at room temperature at all times.
9. Does Tri-Wash® & Protective Glaze contain silicones?
No.
10. Do I need to shake the Tri-Wash® & Protective Glaze bottle before use?
Yes and no. If the product has not been used for a long period of time some of the ingredients fall out of solution and need to be remixed before use. Otherwise, shaking the bottle is not necessary.
11. Can another type of spray bottle be used to apply Tri-Wash® & Protective Glaze?
Yes.
12. Is frequent use of Tri-Wash® & Protective Glaze harmful to the paint?
No. Tri-Wash® & Protective Glaze can be applied daily without harming the painted surface.
13. What other surfaces can I use Tri-Wash® & Protective Glaze on?
Tri-Wash® & Protective Glaze can be used on any hard non-porous surface. Do not use it on leather or fabrics. It will do a great job cleaning mirrors, countertops, glass, jewelry, gold, silver, brass, granite, tile, steel, aluminum and anything else you can get your hands on.
If you do get some overspray onto a porous surface such as leather there is no cause for concern, just wipe it off before the product dries.
14. I've noticed that some of the Tri-Wash® & Protective Glaze droplets get past door, trunk and hood openings. Is it harmful to leave them there?
No. Such over spray is unavoidable. These droplets can be wiped off anytime, even several months later.
15. Can I use a buffer when using Tri-Wash® & Protective Glaze? What buffer speed is best?
Yes. Use a conventional or orbital-type buffer equipped with a foam polishing pad. Do not exceed 2,400RPM when using an orbital buffer.
16. How and how much should I is spray on the cleaning surface?
More is not necessarily better. An average size car can easily be cleaned with 2-3oz of Tri-Wash® & Protective Glaze. Spray in long sweeping motions, holding the bottle around 12" from the surface.
17. Should Tri-Wash® & Protective Glaze be removed while still damp, or let it dry completely?
We recommend you let Tri-Wash® & Protective Glaze dry until you see a haze on the cleaning surface (usually under 30 seconds depending on weather conditions) for best results.
18. How many waterless washes can I expect from a bottle of Tri-Wash® & Protective Glaze?
A 32oz bottle of Tri-Wash® & Protective Glaze should easily clean, polish and protect 10 medium size vehicles. Of course, the larger the vehicle, or the worse the condition of the paint, the more Tri-Wash® & Protective Glaze you will use. But remember, a little goes a long way!
19. How often should Tri-Wash® & Protective Glaze be reapplied to keep a vehicle looking good?
Once a month application is recommended for daily drivers. Of course, that depends on the color and condition of the paint, the weather conditions and the vehicle owner. Some people like their cars cleaner than others!
20. How economical is Tri-Wash® & Protective Glaze?
If a 32 oz. bottle of Tri-Wash® & Protective Glaze results in around 16 cleaning/polishing jobs (2oz per wash), you're getting a bargain at a little over $2.00 each time. Compare that with cost of having your vehicle detailed! The biggest saving is in the most valuable resource of all, water!
21. Is Tri-Wash® & Protective Glaze safe for clear coats?
Absolutely.
22. How soon can Tri-Wash® & Protective Glaze be applied to a repainted vehicle?
We recommends you wait 90 days during which time thinning solvents evaporate from the paint, allowing it to cure.
23. Will Tri-Wash® & Protective Glaze work on boats and fiberglass?
Yes. With each application of Tri-Wash® & Protective Glaze, the boat will be easier to maintain, particularly against water spots.
24. Does Tri-Wash® & Protective Glaze help to protect against ultraviolet (UV) radiation?
Yes, but there is nothing that can totally protect a surface from exposure to the sun.
25. Can Tri-Wash® & Protective Glaze remove scratches?
Yes, if they are minor, light scratches. It will eliminate the tiny "feather" scratches caused by many car wash brushes. The product does not contain any ingredients which can fill deeper, more serious scratches.
26. Can I paint the car surface after repeated Tri-Was applications?
Absolutely. Bi-Tron Tri-Wash® doesn't contain silicones, or any other adverse chemicals for that matter, that will affect the painting of a vehicle's surface.
27. What if I don't like it and want my money back?
Bi-Tron gives a 100% money back guarantee on all retail purchases. If you are genuinely unhappy with the results and you have followed the instructions properly the Distributor from whom you purchased the product will return your purchase price. We will always maintain a money back guarantee because this product works.
If you have not found the answer to your question above or require further assistance please do not hesitate to contact our Customer Service Department either by email at support@bitronglobal.com or toll free at 1-866-824-8878.